Returns Policy

RETURNS POLICY:

Only Router Bits purchased on the Website may be returned within the following time frame at your own risk. You need to inform us of your intention to return the product(s) within 14 days after the day on which the product(s) come into your physical possession (or into the possession of a third party other than the carrier and indicated by you). You then need to physically return such product(s) to us without undue delay and in any event not later than 14 days after the day you informed us about your intention to return the product(s).

Return Address
CNC IT NOW Ltd
60 Gold Street
Northampton
NN1 1RS
info@cncitnow.com

 

EFFECTS OF WITHDRAWAL:

If you withdraw from your order, we will reimburse to you all payments received from you, including the costs of standard delivery and eventual administration fees, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to return products. Costs of delivery will not be reimbursed in case you withdraw only part of your order.
You will return the products or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the products before the period of 14 days has expired.
We will bear the cost of returning the products. You are only liable for any diminished value of the products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the products.

RETURN TIMEFRAME:

(expected time to receive your returned parcel at our warehouse)
Up to 7 working days*

 

REFUND TIMEFRAME:

(after receiving your return)
(expected time for the refunded amount to appear on your statement)
Up to 8-10 working days**

 

TOTAL RETURN HANDLING TIME:

Up to 15 working days

* Please note that the timeframe stated above for returns is based on an average. During busy holiday and sale periods, handling returns may take slightly longer.
** The length of time depends solely on your card company's policies